Cloud Applications Provide Powerful Analytics That Can Shape Customer Success

Dominique Levin of Totango talks about customer success and how Cloud Applications now provide analytics that tell the story of how an application is being used, generating great data for shaping a successful product.

Dominique Levin
Chief Marketing Officer, Totango

Dominique Levin is the Chief Marketing Officer at Totango, a provider of in-app customer analytics and customer engagement for SaaS companies. Previously, she was CEO and CMO at LogLogic, a leader in IT big data analytics acquired by TIBCO. She also held executive management positions at Fundly (a cloud based social fundraising platform for non-profits), Intel, Nippon Telegraph and Telephone and Philips Consumer Electronics and has a past life as a venture capitalist. Dominique blogs and tweets as @nextgencmo on www.nextgencmo.com. She holds an MBA with distinction from Harvard Business School and a Master of Science Cum Laude in Industrial Design from Delft University of Technology.